The Joojoo is dead, but Fusion Garage plans new products

by Wong Joon Ian

Fusion Garage told us yesterday that its Joojoo tablet is at “its end of life” and that it is working on several new devices to be released next year. The new devices will have new hardware and will run on a new Android-based operating system developed by Fusion Garage.

“With the new platform, the current Joojoo will be at its end of life. What we mean by that is we will not have backward compatability. [The new devices] will only be supported with new hardware moving forward, the hardware architecture is completely different. And as we said we’re going to have multiple devices,” Fusion Garage founder Chandrasekar Rathakrishnan said.

The Joojoo, of course, is the device that Fusion Garage was supposed to have developed with TechCrunch. TechCrunch founder Michael Arrington has filed suit against Fusion Garage, and legal proceedings are ongoing. A preliminary hearing in August, however, struck out most of TechCrunch’s claims — here’s a good backgrounder.

Chandra said that the Joojoo, a tablet designed to run only web applications, had failed to meet the company’s sales targets since it was launched last Dec because the market didn’t want a web-only platform.

“I think it’s very obvious with the advance of the iPad that while web remains probably the number one thing that we do with our devices, the lack of end-to-end connectivity means that there’s a need to have a hybrid, to have both a web and non-web experience. And that’s where we fell short with our product,” he said.

But Chandra refused to be drawn on the number of Joojoos sold so far. He would only say that while its launch in US “didn’t get a great reception”, its Europe and Asia launches fared better. He also made a dig at critics who speculated the Joojoo wouldn’t sell in significant numbers.

“We have not done as well as projected as far as the numbers are concerned, but it is certainly not what you have read on the internet,” he said.

Chandra said transportation companies, hospitals and advertising agencies were interested in a customized version of the Joojoo. He said Fusion Garage would adapt the Joojoo’s hardware and software for specialized use by these companies. These customized devices would not carry the Joojoo brand. However, Fusion Garage will continue to support existing Joojoo owners.

Despite the Joojoo’s poor sales, Chandra said he has raised US$5 million in new funds, taking total funding to more than US$8 million. He would only say that the funds came from “Asian investors” from Singapore, Malaysia and Hong Kong. Fusion Garage’s earlier investors include Malaysian handset-maker CSL Group and Singaporean angel investor, Bruce Lee.

Fusion Garage has increased its headcount from 14 employees to 40, and opened development offices in Nanjing, China and Bangalore, India. It moved into a new 700 sq. meter office in a light industrial area two months ago with plenty of space to spare. When I was there, Chandra showed me part of his product design team, gesturing at about five people working on Macs, in one corner of the room. Four clusters of about four people each worked on software in another part of the room. A large glass-walled conference room, where we did our interview, and two smaller meeting rooms made up the rest of the office.

Fusion Garage certainly seems to be gearing up for a busy 2011. Chandra said Fusion Garage is developing multiple devices running its new Android-based operating system, with a release expected in the first half of next year. He refused to say what form factor the devices would use, or whether they would be handsets or tablets. He said, however, that all the devices would have 3G and that they would “talk” to each other in a unique way. The new devices would be sold through big-box retailers and telcos worldwide, unlike the Joojoo, which was only sold through the Fusion Garage website.

Below are some images of the Fusion Garage office
Created with Admarket’s flickrSLiDR.

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  • http://twitter.com/Joukuu Joukuu.com

    What a waste…

  • http://topsy.com/e27.sg/2010/11/11/the-joojoo-is-dead-but-fusion-garage-plans-new-products/?utm_source=pingback&utm_campaign=L2 Tweets that mention The Joojoo is dead, but Fusion Garage plans new products | e27 — Topsy.com

    [...] This post was mentioned on Twitter by E27sg, Sneha Menon, Mehul Patel, DekkaR, Andrew Wong and others. Andrew Wong said: RT @KIPL: The Joojoo is dead, but Fusion Garage plans new products http://bit.ly/a26kvL #Web #Asia [...]

  • Guest

    we all know it’s gonna fail. some investors don’t know shit about IT. they just pour in money without knowing what people want these days.

    chandra tricked them, nice job

  • Radix

    FAIL.

  • http://pandamian.com Eli James

    @Joon: I commend you on a well-written, thoughtful piece. As for the Joojoo failure … sigh. Well I suppose the writing was on the wall even before it was launched. I really, really hope Fusion Garage finds success with its next couple of products.

  • http://www.designsojourn.com designsojourn

    LOL…I any chance for me to meet up with the CEO? I think they need Design Thinking help ASAP.

  • http://www.facebook.com/lukeinth Luke Hubbard

    So who here is going to buy one of these new products, any takers? Care to pre-order?

  • Guest

    Chandra, have you considered flying to Vegas and putting that whole 8 million on red? Would give you a much better chance to pay back your investors.

  • http://www.netbooknews.it/il-tablet-joojoo-gia-fuori-produzione/ Il tablet JooJoo già fuori produzione | Netbook News

    [...] Fusion Garage ci riproverà con uno JooJoo 2 e questa volta farà affidamento a Google Android come sistema operativo. Il testo completo e le dichiarazioni di Rathakrishnan sono su e27. [...]

  • http://twitter.com/JustinD Justin D

    End of life? Look let’s be honest here, it never had a life to begin with.

  • http://itx.ltd-co-uk.com/?p=754 JooJoo is no more, Fusion Garage to keep on trucking | TechNews

    [...]  |  e27  | Email this | Comments Engadget This entry was posted in Technews and [...]

  • http://www.startupblock.com/?p=10505 JooJoo is no more, Fusion Garage to keep on trucking : startupblock.com

    [...]  |  e27  | Email [...]

  • http://merapiDonation.com/ Willy

    Hahahaha, interesting comments!

    I thought that we (Singapore / Asian startup community) have always wanted the startup climate to be like those in Silicon Valley, where failing is not a big deal( there is always a second chance, sort to say).

    For the Chandra case, while the investors are trying to be forgiving by giving second ( JooJoo after Radix) and third chances. However it’s appalling how sarcastic the comments have turned out to be. is that how we wished the community to be?

    Bipolar? ^_^

  • http://iphones.mypimpshack.com/?p=2629 JooJoo is no more, Fusion Garage to keep on trucking « Iphone news and videos

    [...]  |  e27  | Email this | Comments View full post on Engadget classic – no [...]

  • http://joysi01.wordpress.com/2010/11/11/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking | Joysi01's Blog

    [...]  |  e27  | Email [...]

  • Anonymous

    you must have just graduated from college and too young to be familiar with silicon valley. when terrible products crash and burn in silicon valley, people are just as unkind.

    there’s no free pass for bad products in any parts of the world, sorry.

  • http://www.tabletstuff.de/2010/11/11/fusion-garage-bestatigt-das-joojoo-ist-tot/ Fusion Garage bestätigt – Das JooJoo ist tot | TabletStuff

    [...] e27 via [...]

  • http://twitter.com/mingyeow Ming Yeow Ng

    Completely agree. GREAT comment

  • http://twitter.com/mingyeow Ming Yeow Ng

    Yes and no. I work in SV. We need to be much more tolerant of failure and much less tolerant of lousy products

  • http://nigeltufnel.myopenid.com/ Nigel Tufnel

    Yeah, I can see lots of people lining up to buy these new devices, based on the runaway popularity of their previous products. How do these people get funded, seriously?

  • Anonymous

    and joojoo was a lousy product with a terrible name. for starters, there are very few names worse than “joojoo”. you might be able to get away with a terrible name if you have a great product (i.e. wii or ipad), but reviews of the device were simply scathing:
    http://www.engadget.com/2010/04/05/fusion-garage-joojoo-review/

    granted they were completely blindsided by the ipad announcement and launch, but the moment the ipad was announced, they should’ve known the joojoo was DOA, especially at the same price. the right decision would’ve been to kill this tablet with half-baked software without launching it and going back to the drawing board.

    it’s not clear that chandra has learned anything either. and next year they’re going up against the ipad 2G, blackberry playbook, possibly some HP palmpad, and dozens of branded and unbranded android tablets.

    i’m puzzled why as an investor i would think the fusion garage can out-design and out-execute apple, blackberry, samsung and everyone who wants to be in this space. maybe they are blindly hopeful an asian company can compete in this space. i wish them luck, they will need lots of it!

  • http://www.gottabemobile.com/2010/11/11/joojoo-1-says-goodbye-fusion-garage-still-works-towards-joojoo-2/ JooJoo 1 Says Goodbye. Fusion Garage Still Works Towards JooJoo 2 | GottaBeMobile

    [...] to a report on e27, FusionGarage is finally announcing the end of the original JooJoo. I know. Hold your tears. The [...]

  • http://pandamian.com Eli James

    There’s a difference, I feel, w/r/t the kinds of failure that the Valley is more forgiving of. People tend to be more forgiving if you’ve failed and made mistakes that are new (that nobody has done before). But if you failed because you had a lame startup, people would be just as horrid.

    What worries me most (and I’ve expressed this in the HN thread, as well) is that every time something goes wrong, Chandra puts a positive spin on it. E.g.: iPad came out? Oh that’s okay, we think the cloud will work (not a convincing argument). Oh so little sales? Not to worry – we have higher adoption in Europe (doesn’t matter in the long run). We’re shutting down Joojoo (but don’t worry – we’ve got more VC funding, learnt from our mistakes, and are going to release a whole new stack of Android-based devices!)

    A constant positive spin on everything, an inability to see or create unique value propositions (they are one product cycle behind their competitors – two if you’re talking about the iPad) and you’ve got one hell of a sticky situation. This worries me, a lot, even as I pray that their new products succeed.

  • http://tech.my-languages.com/?p=325 JooJoo is no more, Fusion Garage to keep on trucking | 0845numbersonline.com

    [...]  |  e27  | Email [...]

  • http://timknox234.wordpress.com/2010/11/11/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking | Timknox234's Blog

    [...]  |  e27  | Email [...]

  • http://techstuffs.info/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking

    [...]  |  e27  | Email [...]

  • Anonymous

    The circumstances under which the failure occurred should determine whether it’s a big deal or not, and forgiveness of bad startups just because they’re from Singapore/Asia is a kind of protectionism that leads to poorer standards in future, which is obviously not what we want.

    FG’s entire known public history consists of a dispute with a partner (who also happened to be a prominent and influential Silicon Valley personality) and one badly conceived, poorly timed and technologically inadequate product. Whatever the rights, wrongs or excuses, the results are clear and FG has showed a lack of judgment and vision that usually spells death for a company whose entire reason for existing is to product new and cutting edge products.

  • http://fancyband15.wordpress.com/2010/11/11/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking | Fancyband15's Blog

    [...]  |  e27  | Email [...]

  • http://xperrors.info/?p=632 JooJoo is no more, Fusion Garage to keep on trucking | xperrors.info

    [...]  |  e27  | Email [...]

  • http://www.podcastingnews.com/content/2010/11/ipad-claims-its-first-victim-the-joojoo-tablet/ iPad Claims Its First Victim – The JooJoo Tablet » Podcasting News

    [...] reports that the JooJoo is at its “end of life” – aka [...]

  • http://www.moorjaan.com/blog/?p=88 JooJoo is no more, Fusion Garage to keep on trucking |

    [...]  |  e27  | Email this | Comments News [...]

  • http://advante.org/2010/11/fusion-garage-joojoo-retired-tablet/ Fusion Garage JooJoo Retired Tablet | advante.org

    [...] E27 via BGR [...]

  • http://addwaredeleter.com/blog/?p=1032 JooJoo is no more, Fusion Garage to keep on trucking | addwaredeleter.com

    [...]  |  e27  | Email [...]

  • http://freelance-creative-writing.com/blog4/joojoo-is-no-more-fusion-garage-to-keep-on-trucking JooJoo is no more, Fusion Garage to keep on trucking | freelance creative blog4

    [...]  |  e27  | Email [...]

  • http://orhuu.com/wp/2010/11/fusion-garage-has-buyers-for-obsolete-joojoos/ Fusion Garage has buyers for obsolete JooJoos

    [...] today an Asian tech blog, e27, moved forward the story of the Fusion Garage JooJoo tablet demise. It’s now officially obsolete. So where are the old [...]

  • http://rd.problah.com/log/joojoo-died JooJoo ?? | R.D.

    [...] e27.sg: Fusion Garage told us yesterday that its Joojoo tablet is at “its end of life” and that it is working on several new devices to be released next year. [...]

  • http://www.penn-olson.com/2010/11/12/rest-in-peace-joojoo/ Rest in Peace Joojoo. But Wait, there’s More to That | Penn Olson

    [...] an interview with e27, Fusion Garage founder Chandrashekar Rathakrishnan said that its Joojoo tablet is at [...]

  • http://nontia.com/?p=445 JooJoo is no more, Fusion Garage to keep on trucking « nontia.com

    [...]  |  e27  | Email [...]

  • http://generaldatasecurity.com/software/2010/11/12/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking | Software Blog Updates

    [...]  |  e27  | Email [...]

  • http://jasmineniebert.wordpress.com/2010/11/12/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking | Jasmineniebert's Blog

    [...]  |  e27  | Email [...]

  • http://e27.sg/2010/11/12/what-people-are-saying-about-the-joojoos-death/ What people are saying about the Joojoo’s death | e27

    [...] you might want to subscribe to the RSS feed for updates on this topic.Powered by WP Greet BoxSo our last Joojoo post got a little bit of traffic. Thanks, Hacker News and John [...]

  • http://remove-addware.com/?p=765 JooJoo is no more, Fusion Garage to keep on trucking | remove-addware.com

    [...]  |  e27  | Email [...]

  • http://www.thaiitstory.com/%e0%b8%ad%e0%b8%a7%e0%b8%aa%e0%b8%b2%e0%b8%99-joojoo-%e0%b9%81%e0%b8%95%e0%b9%88%e0%b8%9a%e0%b8%a3%e0%b8%b4%e0%b8%a9%e0%b8%b1%e0%b8%97%e0%b9%81%e0%b8%a1%e0%b9%88%e0%b8%81%e0 ????? JooJoo ?????????????????????????????????? | ???????? ????????????? ??????????????? ?????????????????

    [...] – e27 ???? [...]

  • http://www.zdnet.de/news/wirtschaft_investition_hardware_fusion_garage_stellt_tablet_joojoo_ein_story-39001021-41540588-1.htm Fusion Garage stellt Tablet JooJoo ein – Hardware | News | ZDNet.de

    [...] [...]

  • http://fantasticbeach3.wordpress.com/2010/11/12/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking | Fantasticbeach3's Blog

    [...]  |  e27  | Email [...]

  • http://carrieleuck.wordpress.com/2010/11/12/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking | Carrieleuck's Blog

    [...]  |  e27  | Email [...]

  • http://www.stereopoly.de/joojoo-tablet-nach-enttaeuschendem-start-aufgegeben-neue-modelle-2011-mit-android-in-sicht/ Joojoo Tablet nach enttäuschendem Start aufgegeben – neue Modelle 2011 mit Android in Sicht

    [...] Liliputing; Quelle [...]

  • http://katebr01.wordpress.com/2010/11/12/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking | katebr01

    [...]  |  e27  | Email [...]

  • http://everheartz15.mybeautyrestmattress.com/?p=2298 JooJoo is no more, Fusion Garage to keep on trucking | Everheartz15's Tech Blog

    [...]  |  e27  | Email [...]

  • http://kuku05.fastpersonal.info/?p=319 JooJoo is no more, Fusion Garage to keep on trucking | People Say

    [...]  |  e27  | Email [...]

  • http://www.netbooknews.de/26364/joojoo-tablet-erreicht-offiziell-eol-neue-modelle-mit-android-1h-2011/ JooJoo Tablet erreicht offiziell EOL – Neue Modelle mit Android 1H 2011 | Netbooknews.de – das Netbook Blog

    [...] E27 via CNet TAGS: 2011, Android, End of Life, EOL, JooJoo, Tablet, Touch blog [...]

  • http://idevices.org/2010/11/joojoo-redux/ JooJoo Redux « iDevices

    [...] the world of touchable tablets, is at it again. Several sites posed news this week that they are going to start work on a replacement for their original product and will be shipping a new, Android-based tablet next [...]

  • http://www.europanoticias.es/adios-a-la-tableta-joojoo.html Adiós a la tableta JooJoo @ Noticias de europa

    [...] entry »La tableta JooJoo salió al mercado este año, pero su vida no ha sido muy alegre. Su fabricante asiático, Fusion Garage, ha anunciado que la retira del mercado y que venderá las unidades almacenadas a [...]

  • http://technomadaire.wordpress.com/2010/11/13/le-technomadaire-2010-semaine-45-edition-du-13-novembre/ le technomadaire 2010, semaine 45 (édition du 13 novembre) | le technomadaire

    [...] On arrête de faire JooJoo C’est déjà la fin de la commercialisation pour la tablette tactile JooJoo, imaginée par TechCrunch puis réalisée par Fusion Garage (le technomadaire 2010, semaine 13 et semaine 18). L’échec commercial est imputé à un concept reposant essentiellement sur des web-applications. Fusion Garage poursuit cependant ses activités : la société vient de lever 5 millions de dollars et veut repartir sur de nouveaux projets de produits tournant sous Android. http://e27.sg/2010/11/11/the-joojoo-is-dead-but-fusion-garage-plans-new-products/ [...]

  • http://www.rowanharkink.nl/2010/11/14/stekker-uit-joojoo-tablet-fabrikant-gaat-door/ Stekker uit JooJoo-tablet, fabrikant gaat door | Rowan Harkink

    [...] een turbulente start blijkt de JooJoo-tablet een kort leven beschoren. In een interview met de Aziatische techsite e27 kondigt ceo Chandra Rathakrishnan van fabrikant Fusion Garage aan [...]

  • http://www.mkw-uk.com/news/industry-updates/fusion-garage-joojoo.html Fusion Garage has buyers for obsolete JooJoos – MKW (UK) Ltd

    [...] today an Asian tech blog, e27, moved forward the story of the Fusion Garage JooJoo tablet demise. It’s now officially obsolete. So where are the old [...]

  • http://www.ehomeupgrade.com/2010/11/15/tablet-recap-joojoo-dies-quietly-hp-slate-surges-android-looks-to-2011/ Tablet Recap: JooJoo Dies Quietly, HP Slate Surges, Android Looks to 2011 | eHomeUpgrade

    [...] may have heard the news that Fusion Garage has decided to discontinue the infamous 12-inch JooJoo tablet that beat Apple and HP to the newly formed consumer tablet [...]

  • http://tabletdesign.com.au/?p=11 Fusion Garage kills JooJoo, releasing Android tablets in 2011 | Tablet Design

    [...] was going to kill the JooJoo off at some point, which it did at the end of last week, according to e27. However, Fusion Garage is continuing on, and is developing new Android-based tablets to be [...]

  • http://slavabars.ru/?p=944 Matthew Garrett: Fusion Garage GPL update

    [...] provide the source code to their GPLed components on Monday. Given that the device has been end of lifed this is obviously pretty inept. Investors should realise that they’re putting money into a [...]

  • http://twitter.com/open768 open 768

    #FAIL spectacularly

  • http://twitter.com/open768 open 768

    nice platform with bags of potential. Early adopters pay hard earned on joojoo. feedback ignored, no communications for a long time, opportunity lost, fans turn into enemies, fg abandons customers, fg learns nothing.

    whos the new financer – your rich daddy?

  • http://techisoul.com/technology/joojoo-is-no-more-fusion-garage-to-keep-on-trucking/ JooJoo is no more, Fusion Garage to keep on trucking | TechiSoul

    [...]  |  e27  | Email [...]

  • http://woodworking-books.org woodworking ebooks

    FG’s entire known public history consists of a dispute with a partner.

  • Bsmith

    All I can say is that as a former member of the tech community here in the US, these “American” companies have outsourced much of their technical development to overseas companies so don’t expect we Americans to support your products in any meaningful sense. I’m looking forward to all these “American” companies failing while I and the rest of the world now turn to China for new development.

    All I can say is that you will reap what you have sown. Choke on it.

  • Mingyeow

    yeh. the constant spin worries me like crazy. i think the public is generally much more forgiving if you admit to mistakes and move on.

  • Design2cum

    From MXI to Velvetpuffin to Trugo to JooJoo, Chandra have his fair share of chances and millions of investor’s money. VCs and angels seems too gullible (or dumb) that I am tempted to sell them some looney ideas myself. The greatest sin of Chandra is how all 70+ staff of Radixs Pte Ltd (MXI, Velvetpuffin & Trugo) were “artfully” sacked by telling them they are given 3 days of festive leave while the liquidation company were chaining up the coy. That’s Chandra for you..

  • Yadeed

    Fusion Garage’s joojoo resuscitated, now targeting vertical markets:
    http://www.bgr.com/2010/11/17/fusion-garages-joojoo-resuscitated-now-targeting-vertical-markets/

  • http://e27.sg/2011/01/04/2010-in-review-top-5-e27-posts/ 2010 in Review: Top 5 e27 posts | e27

    [...] Joojoo is dead: The legal tussle between Singapore-based FusionGarage and TechCrunch may not have come to an end, [...]

  • http://e27.sg/2011/08/17/after-burying-the-joojoo-fusion-garage-returns-with-gridos/ After burying the JooJoo, Fusion Garage returns with GridOS | e27

    [...] system and that is was priced similarly to Apple’s iPad. Couple of months later, Chandra announced its death, raised a new round of funding and declared that the company was developing multiple devices that [...]

  • http://technews.motorcycle-world.info/?p=874 Fusion Garage returns with Grid10 tablet, Grid4 smartphone and custom OS – Technews

    [...] The JooJoo tablet failed to succeed and Fusion Garage’s founder Chandrasekar Rathakrishnan announced its “end of life” back in November 2010, while ensuring that the company will return [...]

  • http://tablet-os.com/fusion-garage-returns-with-grid10-tablet-grid4-smartphone-and-custom-os.html Fusion Garage returns with Grid10 tablet, Grid4 smartphone and custom OS | Tablet OS News and Info

    [...] The JooJoo tablet failed to succeed and Fusion Garage’s founder Chandrasekar Rathakrishnan announced its “end of life” back in November 2010, while ensuring that the company will return [...]

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