A Malaysian startup’s story of funding gone wrong

by Guest

Lau Chak Onn is the founder of Malaysian startup Foldees, which crowdsources greeting card designs. Foldees received a grant from a Malaysian government agency, but the funding scheme hasn’t worked out as Lau had hoped. In fact, the scheme appears to be on the rocks, and dozens of Malaysian startups could be left adrift. He tells his side of the story:

In 2007, back when I was just your average white-collar guy looking for an exit, I had a conversation with a friend who was thinking of starting up his own business. He was telling me how a government organisation called MDeC gave someone he knew US$49,000 (RM150,000) to start his own business. The first things I asked were, who his friend knew, and whether or not this friend was a Bumiputera (Editor’s note: long story involving race, religion and affirmative action). Apparently, the friend was an Indian nobody — no offense.

At the time, I had no idea what MDeC was, but had myself been toying around with the idea of starting ‘the Threadless of greeting cards’. I had already been planning to resign from my job selling ads for MSN in the coming months, so I pulled together two friends, and we somehow cobbled together a proposal for a website called Foldees. Four months later, we were the proud third-batch recipients of our own RM150,000 from MDeC, which turned out to be the Multimedia Development Corporation.

Each grant was very specifically to develop a technical prototype of some sort, and protect it. You could use the money for hiring staff, buying equipment, testing your product and even stationery, but under no circumstances was the product to be commercialised or marketed. Your sole goal was to build a prototype and find additional funds to commercialise it later, with seed funds of up to US$160,000 (RM500,000), or VCs in the next stage of the MDeC master plan. In addition to the funds, MDeC also provided specialised training in marketing and financials, of which like any college, classes ranged from decent to bloody useless.

Over the next two years, MDeC funded 22 batches, with 30-40 successful applicants in each batch. As news spread of the fund, more applicants started appearing. Earlier government grants in Malaysia were always seen as crony-related and unattainable unless you were had Bumiputera status or knew someone on the inside, but the MDeC Technopreneur Pre-seed Fund had been awarded to more than a few people I knew – and they didn’t meet either criteria. I even felt a sense of pride about my consultation hit-rate, having guided five companies into receiving funds from subsequent batches.

Overnight, a groundswell of interest in tech entrepreneurship opened up, with events like Barcamp attracting hordes of eager participants, and websites like Entrepreneurs.my and GreyReview gaining traction. While I’m sure it wasn’t just the Pre-seed fund’s doing, I’m just as sure that it played a significant role in planting the interest in tech startups you see in Malaysia today. With the various funds available from an alphabet soup of government agencies (MOSTI, SMIDEC, CIP, MIDA), there was an air of invincibility among us new entrepreneurs. Malaysia was finally turning the right way, and we were spearheading the movement.

And then…

My consultation hit-rate started to drop. That was the first sign. I was five for five in getting startups the MDeC grant, which then turned into five for seven, and eventually six for fifteen. Too many people were applying for the funds, and early in 2010, the last pre-seed batch was allocated, with no further batch requests for applications issued on the MDeC website, . While many of these companies had developed quality prototypes, just as many had used the money as an easy way to bolster their bottom line, or as some development managers at MDeC would tell you – to go on holiday.

MDeC had also failed to materialise the long-awaited RM500,000 seed fund, leaving hundreds of their precious pre-seed companies with brilliant prototypes and no funds left to commercialise them (all grant money must be spent in the allotted on year period). According to industry insiders, many of the former grants (e.g. MOSTI’s technofund, MDeC’s iCON grant) have run dry.

With government funds dry, Some companies tried their hand in the local VC market, but the Malaysian VC market that was just starting to show interest now had a lack of success stories to inspire their risk appetite. Three of the six companies that I helped apply for the funds have effectively shuttered, one startup where I was a partner is currently in limbo, and the countless others that didn’t get the grants were stillborn. You could argue that you don’t need RM150,000 to start a business, but then again, it’s a shot in the arm for a country not exactly known for pulling up its breeches.

The official government agency for small businesses in Malaysia says on their website that MDeC spent US$14 million (RM43 million) funding 297 “ideas”, from which they proudly claimed US$4 million (RM13 million) in revenue, VC funding or investment. First off, that isn’t exactly a great return on three years of pumping out money, and secondly, no one would be surprised if these figures are inflated. Considering that the same article purports that US$26 million (RM81 million) of “potential investment” was sourced from the MDeC-organised investment summit, Innotech 2009, and I am unaware of any of my peers who actually got funded as a direct result of that summit. In general, Malaysian government bodies are too tied up in their precious KPIs and making fairytale figures that they can’t see the real problem – you can’t just throw seed money around and expect a tree to grow. Worse still, in the case of MSC status given to already successful companies, you can’t take a piss on a tree and mark it as something you grew.

In nearby Singapore, things seem to be done a little differently. What I can see is that less funds are distributed to startups as grants, but great efforts are spent instead on building the right infrastructure for a community to get their own funds, getting VCs in, and getting world-class companies to set up proper talent hubs. In the oft-used analogy of learning to fish, Singapore is a properly cultivated tuna farm. Ours is a steamed cod with truffle oil and foie-gras sauce given to a student with no prior cooking experience in a restaurant that only serves chicken.

A few of MDeC’s pre-seed companies have managed to survive, though. I tried looking for a central repository of pre-seed companies so that I could see how many were still running but found nothing. From the ones I know, Socialwalk is now one of the most promising event software startups in the region, while Elevyn is still plugging away, recruiting more wares from more communities in need. Others, like ourselves, bent the rules of the fund, and saved up money during the grant to begin marketing on a small scale, eventually finding means to survive (retail sales for us). There are still funds available, such as from organisations like the Cradle Investment Programme, who eventually came up with their own RM500,000 seed fund known as the CIP500. Other non-government organisations like TeAM are also organising trips to the US and other countries to meet VCs.

As for MDeC, I do apologise if this seems like a rant. It kinda is. But the scariest thing is that MDeC was already a step in the right direction compared to what came before it. Yes, it could have done so much more with that money. But with its more-than-ample funds, and a few committed and passionate individuals, it got me, and countless other nobodies, the means and the initial optimism to build something for ourselves. Yes the learning curve was high, the red tape was thick, and the lack of follow-up or planning sometimes made us feel like abandoned children.

But then again, maybe that’s not such a bad thing. Just ask Steve Jobs or Nelson Mandela.

This guest post is one of a series featuring first-hand insights, experiences and advice from personalities in Asia’s startup scene.

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  • Joash

    Beautifully positioned post. Great to hear insights into what is actually happening back home.

  • Joon

    As a Malaysian in Singapore, do you agree with what Chak says about Singapore government funding?

  • Joash

    I think that there are more funding options available in Singapore compared to Malaysia, or maybe they are just because all are opened to everyone as opposed to some being limited to a particular group back home. In terms of the analogy, I can agree with that. Yes, the Singaporean government has build a rather structured and “guided” startup environment where you not only have access to funding but also mentorship and the works. In Malaysia, since we always have maintenance issues (look at how we build all those grand buildings and 5 years later they all rot away), it is more about short term planning. Think the Malaysian government just pumps money in to try and create the image that we are also “startup friendly” to keep up with our island neighbor. This doesn’t help much in terms of increasing investor confidence (also can be due to our FDI policies). But then, I think Malaysian startups have the possibility to grow up to be a stronger company, due to all these hardships and uncertainties, unlike Singaporean startups where there can become too soften by the “protective’ environment here.

  • Joshua

    to an investor, it will be cool for e27 to dig into that “central repository” of abandoned children. ref: “I tried looking for a central repository of pre-seed companies so that I could see how many were still running but found nothing”

  • Joon

    To take those prototypes to market?

  • http://twitter.com/nazroll Nazrul K.

    1st thing first: why did u work on grant application consultancy instead of working on your startup (which is funded by the pre-seed grant) and bring it to profit?

    2nd. I’m a Malaysian and have been in the scene (in Malaysia) for more than 10 years and worked with/for 2 different government agencies so that I could learn how things work in the “inside”. I know how these grants work and how certain groups of people whose main job is to siphon money from the government by putting “a good image” or “a good product” or “a good company”, as mentioned. Those guys are evil.

    3rd. When you mentioned startups like SocialWalk, did you know that the founders worked their ass off to make and get business so that they don’t have to depend on government funding anymore? Do u know the amount of sacrifice those guys have made? And look where they are now. Compare their level with your startup’s level.

    4th. Yes. You are ranting. But if you have not said that you were helping/consulting other startups to apply funding, your story could have been believable.

    5th. Stop depending on grants to make your startup.

  • Chak

    Hi Naz,

    Not sure how my article reads, but yes… i do know the socialwalk guys quite well. Anyways, consulting is probably a bad word choice on my side. All i did was to advise them on how best to apply and what MDeC were looking for. I never took any money or reward for these brief services.

    And yes, we aren’t hoping for funding anytime soon, which gives us no choice but to make it on our own :)

    Thanks for your comments.

  • http://twitter.com/ZuupySocial Zuupy

    RM150,000 to build prototypes? What were our genius government officers smoking?

  • Chak

    oh, and on a lighter note, i do wish joon hadn’t picked my facebook picture as the main illustration of this article. *sigh*

    makes me look mad.

  • Anson

    Hi Chak,

    We are same batch, i think. We did well actually! I sold my system and now doing my another software company – joukuu.com! I thought u guys doing very well?

    Anson

  • http://twitter.com/nazroll Nazrul K.

    dear chak, pardon my comments if it was directed to you personally. but this is the impression that you’re giving the world: malaysia’s government is f-ed up. now, i totally agree that the malaysian bureaucracy & politicking suck ass. but you have to admit, malaysia’s government is very very kind in terms of helping the malaysian-preneurs. that said, you cannot blame them 100% on why your startup didn’t move forward in terms of business or profitability. i am sad, that you wrote this post, that you just gave malaysia a bad name. that’s how i feel it about. but i also understand how frustrated you feel. again, you cannot blame them 100% for the drop that your startup is having.what i learn from working with/for the government is that everybody is doing their job. they’ve given you the chance to make it. it’s up to you to make it happen & take it further. not them. unless you want to give them a percentage of your startup. now that’s a different ball game :)

  • Chak

    joash… beautifully positioned post yourself :)

    i agree with everything you’ve said.

  • Chak

    of course not, Nazrul :)

    We are, of course grateful for any help that we got, and i believe the article reflects that MDeC was a step in the right direction.

    My point, if any, is that it could’ve been done with a bit more foresight, and less concentration on kpis. We don’t have alot of bullets left so we gotta start thinking about aiming properly rather than the brand of the gun and the quality of its holster.

  • Chak

    we’re hanging on. greeting cards are a volume business so we won’t be seeing big money until we see really big sales :)

    glad to hear you’re doing well. Didn’t you guys manage to secure a 2nd round of funding from MOSTI?

  • Joon

    Changed the pic. Note to readers: I had asked Chak for a pic but ran the story before he sent one over, so I grabbed one from his Facebook profile. He sent me the pic a few hours ago, so it’s changed now.

  • Joon

    I don’t think Chak’s story says his company’s success hinged on the pre-seed fund. I don’t know if Foldees is successful or not, but it is definitely moved beyond the pre-seed prototype stage and taken its service to market.

    I think Chak’s story is saying that the pre-seed fund, which started out with such promise, has over the years, failed to live up to that promise — and he is wondering why and how that happened.

  • http://twitter.com/ben_israel Ben Israel

    Am I the only one not getting the point of this article?

    The problem with Malaysia isn’t necessarily just the lack of resources. The bigger problem is the transparency of where the available funds go, and tracking the success of the investments. Of the 22 batches of funding, how many ideas really deserved any funding at all; and, for those did, what have they done with funds received?

    I agree with Naz that the Malaysian governments is tops when it comes to supporting start-ups, especially when the VC industry is unsupportive. But these are public funds, and someone has to justify continuing these free hand outs.

    So, maybe Chak wants to start by showing us his track record since 2007 and why Foldees deserves more money.

  • Deep

    Ranting is good when you deserve sth and nobody gives its to you, but you are ranting that Govt gave you 150k [thats a lot btw] and still you never manage to succeed?? Who’s giving [FREE] money in US and still maximum innovations comes from there. In my opinion, its all your fault if Foldees is not successful.

    Though I feel bit opposite, Malaysian Govt, should not give money like this, at least they should let them prove that they can run a startup and then give only to deserving. Fresh kids form school, getting 150k and wasting it on prototype development and then suffering due to lack of basic skills like sales, marketing, customer support, PM, finance, etc, its not so easy to run a business. Product or Idea could be great but it need lot extra to make it a successful venture.

    my few cents.

  • Deep

    What the Pre Seed should do [IMHO]:

    Reduce to 100k [150k is bit too much] – Remove some irrational rules on what can be done with money and let teams start a business venture and not prototype development

    3 months for development [develop bare minimum to test waters] + 3 months of creating full Social Media Network + 3 months of Active Sales (or better still work with some potential customer)

    If Teams manage to get at least 2-3 customers [though no. will depend upon industry and type of product], MDeC to give [or consider] for another 100k fund for enhancing the product [only to next level] and supporting sales and marketing

    MDeC can also try to match each PreSeed Team with some established company as buyer/customer [for trial basis, with no obligation to purchase], though if they purchase, its winning feather in the team and making them eligible for next round of 100k.

    VC [especially here in Asia] usually don’t invest with companies having just a prototype, but if the teams have some running business, they will have much higher chances.

    Nothing will happen, but I still wanna share my cents :)

  • Adrian

    i like the first pic better, got “oomph”!

  • http://foldees.blogspot.com/ chak

    Chicken and egg in our case. Greeting cards is a volume business and we haven’t hit volume. We just started selling in singapore, so let’s hope that goes well and i can finally start paying myself a salary. Everyone seems to think that the point of this article is more me to get more handouts.

    My fault for the writing of it, i guess (i went through 3 complete re-writes before publishing so as NOT to sound whiny). My real point is that if more is to be done, let it be done properly, so I guess in that way we’re on the same page, Ben..

    My other point is that discussion and healthy feedback are seldom a bad thing, so in this discourse, at least there is a bright side to the article :)

  • http://foldees.blogspot.com/ chak

    deep…

    I think you should find an ear for that grant mechanism (joon: maybe get him to write an article about it?). Perhaps that’s the way I should’ve written this article in the first place since it seems somehow that everybody thinks i’m just bitter about not receiving a 2nd round of funds.

    Well, I am a bit cheesed off when I see what i think are less deserving companies getting funds e.g. “Makcik PC project on MOSTI website (this is real)”. More money would be nice, yea. It would help us to grow a bit faster, that’s for sure. Rather than having to find your own living while you’re building your own business, which takes your focus off sometimes.

    But more than that, the thing we need most is a merit-based infrastructure, where what you do is rewarded more than who you know or what bugs in the system you know how to exploit. On that point, i believe, we’re on the same page, mate.

  • http://foldees.blogspot.com/ chak

    this sounds like a reality show. And one that would totally work. Anyone out there listening?

  • http://twitter.com/Joukuu Joukuu.com

    Apply grant is time consuming, I applied three times only get the pre-seed grant, and after all, I actually proved most of the judges are not doing well over there. By the way, no more funds available from MOSTI.

  • http://foldees.blogspot.com/ chak

    yea I heard. But i thought you guys managed to squeeze out some before they ran out

  • BJ

    I have stake in 3 successful startups. In each and every case, I told them to NEVER go to govt for money EVEN in Singapore.

  • Helios S.

    Chak, nice of you to praise Singapore’s system but it’s far from perfect. Is it a PROVEN model? Not at all. I don’t think it’s a “properly cultivated tuna farm”, yet. There ARE plenty of local startups here who have received govt funding and failing left right center.

    Nazrul is right. You’re just ranting and feeling bitter that your startup has not made it and I’m surprised this article is even up here in the first place.

  • http://e27.sg/2010/10/19/poll-this-do-government-grants-help-startups/ Poll This: Do government grants help startups? | e27

    [...] by WP Greet BoxWith the on-going heated debate about Malaysian government funding sparked by Chak’s guest post, we want to know what you think about government funding and [...]

  • Stephenyue

    I received Cradle Fund of 50k back in 2004 and completed our prototype development, proof of concept trial run and business plan without much problem. We saves up our allowance for marketing fund (cause Cradle doesn’t factor for that under preseed).

    The idea didn’t fly because it takes a lot to build brand and trust. Without seed round, there is nothing much we can do. So we are kept it under wrap while we focus on what the market is ready to pay for. After 6 years of trying whatever opportunity presents itself, we are finally strong enough to invest on our own passion. From this year onwards, it is likely that we’ll spin off 2 subsidiaries every year sending members of our team in interesting directions :)

    This helps in 3 ways. As an entrepreneur, I get to try out more ideas that I can pursue as an individual. For the company, this multiplication helps keep our hierarchy simple and agile. Last but not least, members of our team get to experience various aspects of a business without spending decade proofing themselves as workers.

    My entrepreneur journey is not easy. At times we felt like beggars while other times forced labour cleaning up after somebody else. But at the end of the tunnel, all these do not matter much when we finally reach self sufficiency.

    If I can contribute a suggest, it is to have those among us who made it in his/her entrepreneurial journey pay it forward by helping genuine, passionate and committed future generation entrepreneurs.

  • Joon

    Stephenyue, what’s your company? Want to write a guest post about your journey?

  • Chak

    we hope to be you someday. Very similar story so far, except we’re not so much under wraps but just prodding slowly while maintaining other forms of income.

    thanks for sharing and I applaud your suggestion.

  • http://www.wongpk.com/2011/03/31/why-it-will-struggle/ Why it will struggle – wongpk – blog of a borneo wordpress developer

    [...] I recently checking out Foldees, a desginer greeting card, a small startup in Malaysia. The founder wrote a piece of good article in e27.sg. [...]

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